Parent enquiries became clearer and easier to match.
Parents contacted with clearer year group, subject, goal, and urgency.
Before
Parents could see tutoring was available but did not know which route matched their child's situation.
What changed
We separated tuition stages, added parent guidance, clarified assessment steps, and improved enquiry prompts.
Result
Parents contacted with clearer year group, subject, goal, and urgency.
Buyer hesitation
They were cautious about being too prescriptive about exam stages and subject routes, in case parents felt their child did not fit a particular category when what usually worked was a first conversation.
