Garage enquiries became easier to route and respond to.
Drivers contacted with clearer vehicle information and service need.
Before
The site listed garage services but did not help drivers choose the right route or send the information needed.
What changed
We separated service paths, added vehicle detail prompts, improved mobile contact, and clarified booking expectations.
Result
Drivers contacted with clearer vehicle information and service need.
Buyer hesitation
Asking for vehicle details before someone had even made contact felt overly formal for a local garage where most customers were used to just calling in or dropping past.
