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Case study · COMMERCIAL CLEANING / FACILITIES · Birmingham and the West Midlands

Core Facilities Cleaning website case study

The site needed to separate offices, medical spaces, retail, and communal areas so buyers could see relevant experience faster.

Area:
Birmingham and the West Midlands
Core Facilities Cleaning website case study screenshot

Site-survey requests arrived with premises, access, frequency, and operating-hour context.

Before

The site described cleaning generally, but buyers could not quickly tell whether the team handled their type of premises.

What changed

We split services by environment, added contract reassurance, improved proof placement, and clarified what details to send.

Result

Prospects contacted with clearer premises type, cleaning frequency, and contract needs.

What may stop a customer

The concern was that separating service types too clearly would make the business feel more limited, when their range across different premises types was actually a competitive strength worth leading with.

What matters in Birmingham and the West Midlands

Office, healthcare, retail, and light-industrial contracts bring different access, compliance, machinery, and out-of-hours requirements. Premises type, floor area, operating hours, and current service gaps should be known before survey.

What the work had to solve

The structure follows the questions customers ask before they contact Core Facilities Cleaning, from choosing the right service to sharing enough detail for a useful first reply.

What customers needed to know

  • Multiple premises types
  • Recurring contract work

What the pages had to explain

  • Compliance expectations
  • Trust around access

What made an enquiry useful

  • Staff and schedule reassurance
  • Quote detail collection
Contact Pixel Peak

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Tell us what local customers usually ask before they buy, book, or request a quote. We will map the pages, proof, and contact details around the way your commercial cleaning business and service area actually work.