Floristry enquiries became easier to route and plan.
Customers contacted with clearer occasion, date, budget, and style direction.
Before
The site looked attractive but did not separate occasion types, lead times, budgets, or consultation needs clearly enough.
What changed
We restructured services by occasion, added wedding enquiry prompts, clarified delivery, and strengthened visual proof.
Result
Customers contacted with clearer occasion, date, budget, and style direction.
Buyer hesitation
Visitors were unsure whether to order directly, enquire, or book a consultation.
